We are proud to offer international shipping services that currently operate in over 185 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Everything is super!
Fast delivery and good value for money.
Had problems with the product but the store refunded me
Great store, product took a bit due to office, came mixed packing, A drone eventually arrived defective, but the seller solved the problem, thank you
отличная игрушка. у ребенка радость до визга. пришло, на удивление, быстро. ...правда, сам, долго танцевал с бубном, чтобы игрушка полетела, оказалось нужно, просто включить и подбросить... :-)
Все супер работает. Жаль заряда хватает не надолго
bel giocattolo solo un pò fragile.
works just fine and got here quick
I love it
My son loved the gift. Arrived fast. thank you very much for the sale. Until next purchase.
For only 9CHF this toy is amazing. the toys were fine. It has a short battery (3-5minutes) life but I would expect as much. I ordered two and the only problem. this is a great product.
useful toy for toddler:) flies cool!
The kids loved
Super fun
Delivery from China for 2 weeks. The box is slightly crumpled, but everything is intact. A child of 6 years old is delighted. The apparatus survived for one day. Let's see further. He came charged, it works for about five minutes, then it charges for more than an hour on a 2.4 A outlet (although it may not matter for him). Would you take it now? Yes
Working good I’ll order more
Chegou super rápido
Lllevo comprados 6 minidrones a este vendedor. con uno tube un problema, que rapidamente lo soluciono. Lo recomiendo.
good product and service
My child 13 years old, satisfied
Very good, took arrive in Brazil because of serious MS came very fast Like Mt came all right
Work good thank you
The toy is really amaysing. The Drone works as promised. Worth it.
Cool flies, children are delighted!!