We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Package Includes:
Dear friend, in order to use it easier, we have already paired these twins’ earphones, so you do not need to pair them again.
After you received the earphones, please do it with my below steps:
1. Power on: When the left and right earphones pick up the earphone from the charging box at the same time, the earphone will automatically turn on, automatically pairing (the main earphone blue light flashes, the auxiliary earphone light is off)
2. Power off A: long press multi-function key 3-5S turn off
B: put the headset into the charging box, and the headset automatically turns off
If Metallic Design Earphones not working properly, please feel free to leave us a message, we will help you solve it as soon as possible.
Top picks just for you
Five for delivery from Russia, but the ears themselves, or rather the sound, full of G .. but! Unless they're loud.
All those who read this review of Good and smile good health to you and your loved ones Hello from Perm
makes a nice gift, glad i bought it
Everything is fine, delivery fast, quality on top
was just going t buy online. thanks to the shop, i made it!
Very good fast store is D congratulations
All is well.
Son's happy. Delivery on time
Such a low cost is a good buy, i liked the store a lot
as good as always. will order again soon
I can't indicate how content I am! I habitually explore the reviews before dealing with items online, and this one keeps gaining such wonderful reviews I couldn-t drop it. It-s remarkably admirable, the photo doesn-t do it justice. I-ve got a lot of applause for it. It is exceptionally flawlessly made and remarkably worth the tiny little price I paid for it. putting it the other way round, it is a first-rate acquisition.
Product OK. Look very nice. Arrive fast. Thanks
I'm really satisfied with the decision to buy online from this store. Thanks to the seller!
Love My Headphones. Connects perfectly with my Samsung.
I just got it! So gorgeous!
I've bought with a great discount, and I have received it already
Well, in principle, norms. Already 2 weeks of their use is good, the microphone is like too. At first the glitches were, fell off at an incoming call, now all the rules. When the phone in the inner pocket of the down jacket, the left earphone is sometimes lost. Came in less than a week. The store is good. Recommend.
really happy with the , recommend this store!
the volume is a little bit weard but the headphones are great!!
carefully packaged, looks fine
Everything works, looks chic! The truth came in 70 days. It was worth it. Sound fire!!
I bought on sale, was delighted with the quality
Thank you for help! It's amazing!
Very satisfied very good product thank you
gorgeous , thanks!